Shipping Policy

Thank you for shopping with Furnisteel. We are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully before placing an order.

Order Processing

• Orders are processed within 1–3 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• Processing times may vary during high-demand periods or promotional sales.

Shipping & Delivery Timeline

• Delivery timelines depend on the customer’s location and product availability.

• Estimated delivery time will be shared after order confirmation.

• Delays may occur due to unforeseen circumstances, courier delays, weather conditions, or remote delivery locations.

Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout.

• Additional delivery charges may apply for certain remote locations or bulk orders.

Order Tracking

Once your order is shipped, tracking details (if available) will be shared through email, SMS, or phone communication.

Delivery Address

Customers are responsible for providing accurate shipping and contact details. Furnisteel will not be responsible for delays or failed deliveries caused by incorrect information provided by the customer.

Damaged or Lost Shipments

• If your order arrives damaged, please contact us within 48 hours of delivery with photos/videos of the package and product.

• In case of lost shipments, we will coordinate with the shipping partner to resolve the issue.

Delivery Acceptance

Please inspect the package at the time of delivery. If the packaging appears severely damaged, we recommend refusing the delivery and contacting us immediately.

Contact Us

For any shipping-related queries, please contact us:

Furnisteel
Email: sales@hksagar.com
Phone: +91-8486023248 / +91-8486023210 / +91-9127750262
Address: Sagar Steels, Protech Pritam, SJ Road, Athgaon, Guwahati, Assam – 781001